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At Dog Crate Depot, we value your personal privacy. Your email address and personal information is safe with us because WE DO NOT SHARE YOUR EMAIL ADDRESS OR PERSONAL INFORMATION WITH ANYONE.

Email addresses/personal information: Your e-mail address and personal information will be used only by Dog Crate Depot to notify you of your order status and when it is time to re-order your pet's supplies. Occasionally Dog Crate Depot will have promotions or special offers which we feel you may benefit from and we will send you a notice. If for any reason you don't want to receive Dog Crate Depot promotions or special offers, you can e-mail us at Service@DogCrateDepot.com

Online Payment Security: Also, we guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Cookies: To help Dog Crate Depot serve our customers better, we collect information that does not identify you personally, but rather identifies your computer or browser. This is done using files called "cookies". A cookie saves any preferences that you may have set up while browsing the site personalizing your visit to our website. A cookie cannot retrieve any other data from a computer hard drive or pass on computer viruses. With most Internet Browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. You should refer to your browser instructions or help screen to learn more about this.

For further information: Email us at Service@DogCrateDepot.com or call us at 845-294-9190.

Please have the order date, order number and " Ship To " name available when calling.